ITSM - It's About Managing Change - Exchange Server White Papers
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ITSM - It's About Managing Change
By : HP HP

INFORMATION
   
  Published : Apr 16, 2007 
  Length : 8 
  Type : White Paper 
   
 
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  Overview :
  In Implementing ITSM, education and change managementare as important as technology.  IT executives must obtain executive and broad organizational support, engage IT staff and overcome resistance to change.
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Business Management , Change Management , IT Management , Service Management
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