In the market for a CRM? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRMs and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market and a rundown of the general costs of various CRMs today, you'll be prepared to start looking for your new solution immediately.

This guide also includes a helpful checklist of items you should consider before deciding on a CRM provider, such as:

• How quickly are you looking to deploy a CRM solution?
• What are your total CRM project cost limits?
• What degree of customization are you expecting from a CRM application?
• Will your company be in growth mode over the next five years?