Putting the ROI into ITIL - Exchange Server White Papers
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Putting the ROI into ITIL
By : Solidcore Solidcore

INFORMATION
   
  Published : Aug 24, 2007 
  Length : 5 
  Type : White Paper 
   
 
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  Overview :
  Demonstrating ROI for service management investments can be difficult, especially with multi-phase deployments like ITIL that can require significant up-front investment in exchange for returns produced in the future.  Learn how setting milestones and measuring the value of each phase of an ITIL implementation can help prove the project’s value and shape its focus. 
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Change Management , Configuration Management , ITIL , Project Management , Project Management , Return On Investment , Service Management
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