10 Best Practices for IT Request Management - Exchange Server White Papers
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10 Best Practices for IT Request Management
By : newScale newScale

INFORMATION
   
  Published : Nov 15, 2007 
  Length : 12 
  Type : White Paper 
   
 
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  Overview :
  This white paper outlines the challenges associated with IT Request Management and ten best practices that represent the hard-won knowledge from dozens of successful Service Request Management projects. By following these guidelines, your IT organization can provide more responsive service delivery, increase operational efficiency, and improve internal customer satisfaction.
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Best Practices , Customer Experience Management , Customer Satisfaction , Customer Service , IT Management , ITIL , Service Management
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