This white paper describes IBM's concept of the "On Demand Business" and explains how the company transformed itself in accordance with that model. Find out how IBM executed on its on-demand voice strategy and discover what benefits the multinational corporation is realizing through its IP communications (IPC) deployments.

Download the paper to learn why IBM believes that the real business value of IPC voice systems is reflected in improved employee productivity, enhanced business processes, and the ability to deliver more responsive services and offerings.