It's easy to build custom Web services or expose available Web services in packaged applications. The challenges begin when Web services move from the lab into the fray of day-to-day business operations. Without smooth and efficient coordination of people, process and technologies, the Web services are stuck in the lab, or worse, deployed vigilante style.

This white paper discusses the three critical Web services deployment issues-security, provisioning connections, and operations. As each is owned by different factions within an enterprise, each can become a show stopper to Web services deployment initially, and every time a change must be made. This white paper will provide five tips for maximizing Web services through effective deployment, and along the way, provide a case study of how each was achieved by Aeroplan, Canada's leading loyalty program and a wholly owned subsidiary of Air Canada.