Forrester: Measuring The Business Value of IT - Exchange Server White Papers
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Forrester: Measuring The Business Value of IT
By : SAP SAP

INFORMATION
   
  Published : Sep 25, 2006 
  Length : 19 
  Type : Analyst Report 
   
 
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  Overview :
  There’s an old management axiom: You can’t manage what you don’t measure. Yet many organizations do a very poor job (or no job at all) of measuring the business value of their IT investments. Four existing methodologies can be adopted as is or customized to suit specific needs. Firms should pick one, institutionalize it as part of an overall governance framework, and embed it in IT portfolio management.
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Business Activity Monitoring , Business Analytics , Business Metrics
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