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Change Management is the process of developing a planned approach to change in an organization. Typically the objective is to maximize the collective benefits for all people involved in the change and minimize the risk of failure of implementing the change. The discipline of change management deals primarily with the human aspect of change, and is therefore related to pure and industrial psychology. |
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Results 1 - 25 of 43 matches |
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A CMDB, when used in support of ITIL best practices, is the cornerstone of IT Service Support, providing a centralized view of IT data that is essential to delivering consistent, reliable, effective, and efficient service to your business customers.
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| By : Borland |
Published Date: Oct 02, 2006 |
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In this white paper, you'll learn how to clearly define business requirements, align them with testing, and evolve development processes to prevent defects.
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| By : CA WA |
Published Date: Feb 27, 2008 |
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One of the most dramatic innovations in the infrastructure management marketplace in the last five years is the rise of Network Change and Configuration Management (NCCM) as a strategic requirement. This white paper will focus on the strong values that NCCM can bring to reliability, risk and cost management, as well as some of its powerful operational and lifecycle asset values. This report will also introduce the CA SPECTRUM Network Configuration Manager as a distinctive leadership offering.
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Learn the importance of change management in today's complex IT infrastructures.
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Every change program has to have deliver something – a new service, a new process, increased market share, and so on. But how do you know what the benefits are? How do you identify them, develop them and measure them to ensure your program has achieved its 'end-state'?
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This white paper, a sequel to 'Developing the Business Value of ITIL Part 1', focuses on the importance of developing a business case, and an ROI (return on investment) to justify ITIL best practice initiatives. Survey results are included from Evergreen Systems' last survey on when, how and why companies develop business case metrics to justify ITIL initiatives.
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Simply click the title to receive this whitepaper which lays out a prescriptive nine-step plan describing how to implement a CMDB, including best practices that may be used to educate staff and design an effective CMDB project plan.
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This ITIL best practice white paper on how to build a business case for change and configuration management and the CMDB makes a strong case for Configuration Management as the only real solution for controlling Change in high volume Change-transaction enterprises.
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| By : HP |
Published Date: Jan 16, 2007 |
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This white paper describes critical steps IT executives must take to prepare for change and manage an ITSM implementation to maximize its value and ensure that it achieves the full transformation effect it is capable of delivering. IT Service Management (ITSM) is a proven and effective framework for helping IT organizations become more adaptive, flexible, cost effective, and service oriented.
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Learn Forrester's 4 steps to transformation. There are occasions when an IT organization must change from one archetype to another as a result of internal or external events that change what business management is expecting from IT. The origin of change typically determines how & when IT responds.
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IT organizations continue to struggle with manual tasks and processes, subjective change decision making, and a lack of insight into inventories and service dependencies. Learn three product capabilities IT organizations should have, as well as the critical pieces of business service configuration management.
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In this first chapter of "The Shortcut Guide to IT Service Management and Automation," you will be led through a step by step analysis of your company's IT and business relationships, providing you with a basis for a strategic plan to turn service lifecycle management into a valuable business asset. Author and compliance expert Rebecca Herold demonstrates how technology acts as a strategic differentiator by enabling business growth, driving operational efficiencies to lower maintenance costs, optimizing outcomes, and reducing IT risks.
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Before your company launches its next package selection, implementation or upgrade, make sure you don’t cripple the project from the start by failing to identify your requirements – the number one reason that projects spin out of control. This white paper summarizes some of the key lessons we have learned through our industry-leading requirements definition practice.
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The later in the system development life-cycle that major errors are discovered the more expensive it is to fix them. But the earliest stages of the systems development lifecycle (SDLC) are most often the least consistently executed. This paper describes a methodology that brings the early stages of the SDLC up to a high level of maturity: consistent, proven, and optimized for success.
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| By : IBM |
Published Date: Nov 02, 2007 |
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Service-oriented architecture (SOA) is an architectural style that offers business agility, speed to market, improved profitability and reduced costs. An SOA is also widely recognized as an enabler of innovation and new business operating models.
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| By : LANDesk |
Published Date: Jan 27, 2007 |
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This paper shows how LANDesk Process Manager can allow you to design processes once, automate them everywhere and refine them as needed - saving money, ensuring compliance and keeping even the most complex processes running reliably.
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This white paper highlights the key challenges facing the financial services industry, and discusses how the 2007 Microsoft® Office system can help financial institutions affect business performance with innovative and powerful enterprise capabilities that extend far beyond improving personal productivity.
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Learn about the key challenges of PCI DSS v1.1 and how NetIQ Security Management, Configuration Control and Enterprise Administration solutions can help you demonstrate PCI compliance.
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Learn how Secure Configuration Manager can help with compliance requirements in the IT controls areas of entitlement reporting & segregation of duties. Discover how to make your compliance program more sustainable & repeatable, while gaining visibility into sources of vulnerability & risk exposure.
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Learn how to meet regulatory requirements for system change and user activity monitoring with NetIQ Change Guardian for Windows, without the need for performance-hindering native auditing.
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Learn how delegating administrative privileges can aid in improving administrative productivity, system availability and security, while satisfying the demands of auditors. Read this new white paper from NetIQ today.
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| By : Opalis |
Published Date: May 18, 2006 |
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This paper highlights how Run Book Automation Software provides the new level of automation required to automate IT operations and traditional job scheduling tasks, without the costs and management burden associated with custom programming and scripts.
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| By : Raritan |
Published Date: Jul 09, 2007 |
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Changes in information technology (IT) can be split into two broad categories. Moves, additions and changes (MAC) are day-to-day IT activities which involve adding and removing end-user personnel, changing end-user locations such as when an employee moves to a different cubicle and upgrades services. Build outs, consolidations and acquisitions (BOCA) are large-scale projects which can be very disruptive and require careful planning and implementation to maintain operations.
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| By : SAP |
Published Date: Jan 09, 2008 |
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Considering a merger or acquisition? Ensure its success with solutions and services from SAP, whose proven strategy for success is built on preparing your IT team members to meet the challenges of post-merger integration and providing the tools and help they need to do it.
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It is widely acknowledged that unauthorized changes made to an IT Infrastructure cause up to 80% of system unavailability. Learn how adding change control to your existing or planned change management infrastructure can help improve IT service availability, lower compliance costs, and accelerate your ITIL implementations.
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More Enterprise Applications Topics |
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Application Integration, Application Performance Management, Best Practices, Business Activity Monitoring, Business Analytics, Business Integration, Business Intelligence, Business Management, Business Metrics, Business Process Automation, Business Process Management, Call Center Management, Call Center Software, Change Management, Corporate Governance, Customer Interaction Service, Customer Relationship Management, Customer Satisfaction, Customer Service, eBusiness, Enterprise Resource Planning, Enterprise Software, eProcurement, Extranets, Groupware Workflow, HIPAA Compliance, IP Faxing, IT Spending, Marketing Automation, Performance Testing, Product Lifecycle Management, Project Management, Return On Investment, Risk Management, Sales & Marketing Software, Sales Automation, Server Virtualization, Simulation Software, Supply Chain Management, System Management Software, Total Cost of Ownership, Video Conferencing, Voice Recognition, Voice Over IP, Workforce Management, Incentive Compensation, Spend Management |
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