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BlackBerry Platform Management: Mobile User Management with ITIL and ITSM

By : BoxTone Published Date: Apr 16, 2008
For advanced enterprise BlackBerry administrators only. IT Service Management (ITSM) - as defined by the IT Infrastructure Library (ITIL) – is now the required approach to ensure superior BlackBerry service levels at the lowest possible cost. Read this White Paper to see how ITSM/ITIL can transform your approach to mobile user management.
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BoxTone

The Impact of Messaging and Web Threats

By : Sunbelt Software Published Date: Mar 24, 2008
Messaging, internal and Web-based threats are increasing in number and severity. Because the profit motive now drives spammers, hackers and other purveyors of malicious content, as well as the development of more sophisticated techniques to circumvent corporate defenses, organizations must continue to improve their defenses.
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Sunbelt Software

Employee Monitoring: An Essential Component of your Risk Management Strategy

By : Deep Software Published Date: Nov 06, 2007
With so much of today's commerce being conducted electronically, providing staff with internet access has become a business necessity. The improper use of e-mail and instant messengers can lead to extremely expensive lawsuits, and the proliferation of mobile devices has made it considerably easier for errant employees to steal sensitive information. This white paper will detail the risks to which organizations that do not monitor their employees are exposed and explain the right way for organizations to go about monitoring.
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Deep Software

Persistent Group Chat: An Approach for More Profitable Team Communications

By : mindSHIFT Published Date: Nov 06, 2007
Unlike email, instant messages (IMs) do not allow group communication; nor do they persist -- you can't hold on to them for as long as you wish. Persistent group chat, however, allows businesses to organize persistent dialogue around business-critical topics, and keep them for easy retrieval later.
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mindSHIFT

Good Mobile Messaging S/MIME

By : Motorola Good Technology Published Date: Sep 18, 2007
Learn how Good Mobile Messaging S/MIME can help your government organization go wireless. This will help you deliver calendar, contacts, signed and encrypted e-mail and more to your mobile professionals—all in real time.
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Motorola Good Technology

Why Voice Still Matters

By : Asentria Corporation Published Date: Aug 30, 2007
Simple voicemail has evolved into complex integrated messaging platforms and the generic black handset has been replaced by a plethora of devices. Service providers can become critical partners for companies looking to ensure availability of their voice network.
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Asentria Corporation

Your Voicemail System Is More Than 5 Years Old. Now What?

By : Interactive Intelligence Published Date: Aug 22, 2007
For many organizations, the decision process behind replacing an end-of-life voicemail system can include weighing the benefits of unified messaging, unified communications, and VoIP. This whitepaper looks at the messaging issues businesses face and the options the Communité(r) solution gives them.
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Interactive Intelligence

Email and IM Prep for Your Next Regulatory Audit

By : mindSHIFT Published Date: Jul 30, 2007
A millisecond of downtime can mean millions of dollars. Maintaining compliance while ensuring your firm has the required speed and uptime can be daunting. Learn what you can do with your email and instant messages to prepare for your next regulatory audit.
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mindSHIFT

Network Costs of Spam

By : COMDOM Software Published Date: Jul 19, 2007
This paper provides an overview of costs of spam facing large organizations, such as multinational enterprises, universities, and governments, as well as small and medium sized businesses that own or operate networks used by employees and other end users.
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COMDOM Software

The Agile Service Operation Embraces Technology

By : ServicePower Published Date: Jul 03, 2007

Technology can prove to be a vital component in the quest for service profitability. However, there is a lot of technology out there targeted at field service organizations which has evolved to the point where its introduction in customer-facing functions can significantly enhance organizational productivity.


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ServicePower

Email Archival and Retrieval: Every School District Needs It

By : Computhink Published Date: Jun 20, 2007
The Auburn-Washburn School District provides public education to approximately 5,300 Kindergarten through 12th graders in Topeka, KS. It consists of 128 square miles of rural and suburban areas. Descriptive terms like academically challenging, progressive, small classes, high-achievement, modern and excellent are all used to describe the district.
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Computhink

Effective Content Analysis for Email Inspection & Control

By : Nemx Software Corporation Published Date: Mar 14, 2007
Organizations are struggling to enforce both mandatory regulatory rules as well as internal corporate policies governing email content and distribution.  One of the biggest obstacles is determining whether or not the content of an email, or its attachment, is subject to any policy rules or restrictions.  This whitepaper describes the techniques required to perform intelligent, accurate content analysis and the shortcomings of most current approaches.
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Nemx Software Corporation

Beyond Postfix and Sendmail

By : ColdSpark Published Date: Feb 22, 2007
Though legacy open-source email network applications like sendmail and postfix are widely used, the escalating demands of today's enterprise environments have outpaced their capabilities. Large organizations must now look to implement a true enterprise mail transport platform to support the standards of their current and growing business. Learn how to modernize your email system now.
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ColdSpark

The Enterprise Mobile Messaging Benchmark Report

By : Motorola Good Technology Published Date: Dec 29, 2006
In this report, Aberdeen takes an in-depth look at how best-in-class organizations are using mobile messaging to improve productivity and customer service. They also define the steps that can help your organization deploy a best-in-class enterprise mobile messaging solution.
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Motorola Good Technology

Image Spam: The Latest Attack on the Enterprise Inbox

By : Secure Computing Published Date: Nov 20, 2006
Spammers have now fired a new barrage of image spam using randomized images that appear identical to the human eye, yet appear to be entirely unique to most anti-spam software. Many of the changes to the images contained within spam messages are so subtle that they require a pixel-by-pixel examination of the image in order to detect the differences.  Read how Secure Computing effectively addresses this problem.

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Secure Computing

Increasing Email Deliverability: Getting Email to the Inbox

By : GOT Corporation Published Date: Nov 16, 2006
This white paper is designed to educate you about the main obstacles that can prevent your email from reaching a recipient’s inbox; and the simple tactics that you can implement to avoid these obstacles.
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GOT Corporation

Internal Email Control: Its Essential Role in Compliance Management

By : Nemx Software Corporation Published Date: Oct 02, 2006
For most  organizations email compliance management is synonymous with outbound email control. This white paper describes how internal email control is crucial to an organization's compliance mandate and the underlying technical architecture required to do it effectively.

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Nemx Software Corporation

Five Magic Bullets: Strategies for Improved Enterprise Faxing

By : Castelle Published Date: Jun 01, 2006
Computer-based, network fax servers offer a high quality, low maintenance enterprise fax solution, well-suited for organizations involved in fax-intensive industries. From first-rate administration and development tools to comprehensive integration with existing network resources, fax servers can accelerate document processing and turnaround time while reducing communication costs.
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Castelle

A Short Guide to Wikis

By : ProjectLocker Published Date: May 16, 2006
This paper provides a brief overview of Wiki and its emerging importance in the business marketplace. It describes ways in which many major corporations are taking advantage of this new social software to transform their business practices, and lays out a short set of guidelines to consider before implementing your own Wiki solution.
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ProjectLocker

How Collaborative Technologies are Transforming Financial Services

By : SiteScape Published Date: May 15, 2006
A noted consultant recommends that, to be leaders in their industry, financial companies must implement collaboration technologies such as workflow, instant messaging and virtual workspaces. Download this free white paper to learn more about collaboration in financial markets.
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SiteScape

Critical Factors for Deploying Real-Time Collaboration

By : SiteScape Published Date: May 15, 2006
To be leaders in their industry, financial companies must implement collaboration technologies such as workflow, instant messaging and virtual workspaces. Download this free white paper, written by a financial industry consultant.
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SiteScape

Customer Resource Management and Marketing for the Cellular Retailer

By : Data Guard Systems Published Date: Jan 26, 2006
Customer Resource Management (CRM) and marketing are essential parts of today's cellular/wireless retail business. Given the ever-increasing competition for every consumer dollar, being able to develop effective and directed marketing programs can define the longevity of a cellular retailer's success.
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Data Guard Systems

Adding Fax, Adding Value: Lotus Notes Mail and Fax Integration

By : Castelle Published Date: Jan 01, 2006
Castelle’s integration provides seamless fax integration with native Notes services like logging and reporting, and lets faxes be managed just like other Notes email, with all of Domino’s native security, administration, and customization capabilities.
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Castelle

Encryption Made Easy: The Advantages of Identity Based Encryption

By : Proofpoint Published Date: Nov 29, 2005
Enterprises are becoming increasingly interested in easy-to-use email encryption, as a wide variety of privacy and data protection regulations now apply to small, medium and large organizations across a wide variety of industries. Effective secure messaging technologies keep sensitive information private, prevent anyone from tampering with the contents of messages and authenticate the identity of both the sender and recipient.
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Proofpoint

5 Approaches to Messaging Security: A Technical Overview of the Tradeoffs

By : Sigaba Published Date: Oct 20, 2005
This white paper reviews the five most common current approaches to messaging security. While the five approaches discussed here are not the comprehensive list of available solutions, they are the basis for most variations of messaging security solutions available today.
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Sigaba
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