Business Metrics - Exchange Server White Papers
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Business Metrics are used in business model, CMMI, ISM3 and knowledge management. These measurements or metrics can be used to track trends, productivity, resources and much more. Typically, the metrics tracked are key performance indicators. Metrics are important in IT Service Management including ITIL; the intention is to measure the effectiveness of the various processes at delivering services to customers.
 
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Enabling Growth Through Business Model Innovation - Executive Insights

By : SAP Published Date: Jun 13, 2008
Read this Executive Insight to find out the answers to the following questions: 1. What are the main dimensions of innovating on my business model holistically? 2. How do I enable my organization to pursue business model innovation? 3. What role does software play in supporting my business transformation?
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SAP

Clearing the Way for Faster, Smarter Decisions

By : SAP Published Date: Jan 01, 2008
From everyday tactical choices to long-term strategy, timely, well-informed decisions make the difference between costly missteps and confident growth. This paper examines how you can gain access to accurate information and visibility across your company from efficient integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions lead to better operations and a stronger competitive position.
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SAP

Acquiring Business Intelligence is Crucial

By : Netsuite Published Date: Nov 08, 2007
But what is "BI" and how do small/mid size business owners acquire it without too much cost?  This Executive White Paper will outline the issues and solutions for the "BI" requirements of growing companies.
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Netsuite

Transform Data and Analytics into Meaningful Business Insights with Microsoft Dynamics GP

By : Microsoft Published Date: Nov 01, 2007
Watch this informative webcast as we discuss how the integrated intelligence in Microsoft Dynamics GP and other Microsoft technologies can help improve your company operations by providing business insights to all employees. Learn how you can enable people throughout your organization to make confident, business-critical decisions while minimizing costs.
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Microsoft

Enterprise Performance Management - Financial Excellence and Beyond

By : SAP Published Date: Oct 31, 2007
Explore trends in executive management, and how CFOs are taking a more strategic role to help deal with today's business pressures. Now, CFOs are taking advantage of the latest advances in performance management software to help drive organizational alignment and operational excellence.
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SAP

6th Sense Analytics Interviews Doug Gold, CFO of CoreObjects

By : 6th Sense Analytics Published Date: Sep 19, 2007
Doug Gold, chief financial officer of CoreObjects, a Los Angeles-based product development company with multiple locations across India, talks about how his company is overcoming the challenges of visibility and control within distributed software development projects.
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6th Sense Analytics

Run Away to Join the New Circus - Sales 2.0 Whitepaper Part 1

By : Landslide Technologies Published Date: Sep 07, 2007
What sales is has not changed. How sales are accomplished is changing radically. In this first of a two-part whitepaper,  we present an overview of the state of sales today, supported by metrics from our 2007 Sales Performance Optimization survey.  The differences between S1.0 and S2.0 are represented in the comparison between old-style circus companies and  the modern circus (think Ringling Bros. vs. Cirque du Soleil).
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Landslide Technologies

6 Keys to Smarter Cross Channel Integration

By : Oco, Inc. Published Date: Aug 07, 2007
Need a retail intelligence system that doesn't require a significant up front investment, coordination of multiple software vendors and system integrators, or take months or years to implement? This guide will help you gain greater visibility of all your sales channels, products, distribution and suppliers to make timely and effective business decisions.
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Oco, Inc.

Think. Think Different. Think Again. Sales 2.0 Whitepaper Part 2

By : Landslide Technologies Published Date: Aug 07, 2007
If you think you know sales, you likely are bringing to this topic a history and track record that has served you well.  This paper attempts to offer the cautionary warning that what has worked in your past may not serve your current  sales reps as well today, and could actually hurt their performance. Sales 1.0 was about lone wolves, product superiority,  proven skills and making the number.
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Landslide Technologies

Migration Made Easy: Switching VAN Providers Without the Fire Drills

By : Inovis Published Date: Jul 18, 2007
The challenges presented by multiple Value-Added Networks (VANs) and managing diverse trading partners create barriers to the efficiencies promised by EDI. Multiple providers mean multiple points of failure with no one entity to hold accountable. Also, as trading communities grow, end-to-end supply chain visibility becomes an essential operational requirement.
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Inovis

Configuration Audit and Control: 10 Critical Factors for CCM Success

By : Tripwire Published Date: Jul 11, 2007
In this whitepaper, you will learn how configuration audit and control can be used effectively to ensure system management productivity, and help reduce costs and sustain configuration viability within the bounds of operational, security and regulatory standards.
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Tripwire

Microsoft Retail Management System Case Study: White Pass & Yukon Route

By : Microsoft Published Date: Jun 27, 2007
When White Pass & Yukon Route Railroad recast its business model, revenues gained speed, but the cumbersome UNIX system labored through long lines of customers, discouraged timely reporting, and imprisoned data behind arcane rules and menus.  Find out what WP&YR did to help increase sales 13 percent, clear out slow-moving items, save steps and stoke the profit engine.
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Microsoft

Best Practices in Siebel CRM Performance Management

By : Knoa Published Date: Jun 25, 2007
What is often overlooked is that application performance is just one of three key drivers of return on investment (ROI) from your Siebel application. An efficient infrastructure is critical. It's important to optimize the Siebel application for your own unique business environment, user needs and usage patterns. But, it's all for naught if you do not build and sustain adoption and efficient and effective use of the Siebel application by your end users.
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Knoa

Global Asset Sustainability: The Key to a Greener Organization

By : Infor Published Date: Jun 25, 2007
Make EAM part of your Green Strategy; This white paper includes recommendations for a Green-centric Organization. Find out how a comprehensive, green-oriented asset performance management solution will enable you to achieve compliance, efficiency, and consumer appeal.
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Infor

DataDrill EXPRESS v3 for Software Project Performance Management

By : Distributive Management Published Date: Jun 18, 2007
DataDrill EXPRESS is known for being the most capable web-based performance dashboard tool available for software and IT projects and organizations, automating every aspect of performance measurement.
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Distributive Management

How to Outsell the Competition

By : Netsuite Published Date: May 30, 2007
Sales Benchmark Index presents information in this NetSuite White Paper that helps sales management succeed in implementing a data-driven decision making process for sales success. Five steps for developing a sales benchmark are defined, with a list of key metrics you can use.
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Netsuite

Developing and Strengthening Profitable Customer Relationships with Microsoft Dynamics CRM

By : Microsoft Published Date: May 17, 2007
The business landscape is evolving; the traditional way people work together-in the office or in the field-looks very different today than it did just a couple of years ago. Download this webcast to learn how Microsoft Dynamics CRM empowers you to take advantage of your existing technology investments to extend the reach of your business and enable your mobile workforce to drive better business results.
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Microsoft

Calculating the Return on Investment for Automated Remote Data Acquisition and Aggregations Systems

By : WorldTelemetry, Inc. Published Date: Mar 26, 2007
ROI is based on the analysis of differential cash flows. In the case of remote data acquisition and aggregation systems for fuel tank operators, it is based on calculating the cost of acquiring and aggregating the data manually and compared to the total cost of owning, maintaining and operating an automated data acquisition and aggregation system.
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WorldTelemetry, Inc.

The Future of the Loyalty Industry

By : Business Assyst Published Date: Mar 24, 2007
The last ten years has been devoted to developing ways of gaining knowledge of and understanding customers, the next ten years will be devoted to developing ways of using the information. Those that do this effectively will win and those that don't bother will surely fail.
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Business Assyst

Increasing Manufacturing Profits Through Precision Pricing

By : Zilliant Published Date: Mar 14, 2007
Discover how leading manufacturers are adding millions of dollars to the bottom line by using science and customer segmentation to drive pricing decisions.

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Zilliant

Balanced Scorecard Design Toolkit

By : AKS-Labs Published Date: Mar 14, 2007
Business professionals lack essential information about real-life metrics and information on how to build a Balanced Scorecard, which supports weights and scores, which allows calculating the performance values. This whitepaper is a Balanced Scorecard design toolkit, which contains some "how-to" ideas.
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AKS-Labs

Business Impact Management: Measuring the Financial and Business Impact from Process to Packet

By : Quocirca Published Date: Mar 14, 2007
The need to understand how the performance and problems within the technical infrastructure impacts the capabilities of the business is massive.  However, the majority of companies can only measure application and specific asset performance, whereas many issues within the infrastructure lie at the transport level, where packet switching presents both great opportunities and major issues.
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Quocirca

Business Intelligence Software: What It Is and Why It Is Necessary

By : WorldTelemetry, Inc. Published Date: Mar 13, 2007
Business Intelligence Software are applications that build on existing data warehouses and provide analytical processing tools that allow users to more effectively analyze such data. This, in turn, permits businesses to more rapidly develop existing and new analyses and reports for improved decision-making power and information dissemination capacity.

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WorldTelemetry, Inc.

Intrinsic Safety and GPRS: Wireless, Safe and Convenient Asset Monitoring Solutions

By : WorldTelemetry, Inc. Published Date: Mar 13, 2007
To be successful in today's safety-conscious and efficiency-minded marketplace, companies must combine compelling new technologies to offer the most convenient and effective business services and solutions. For monitoring remote tank sites, that means combining the intelligence of General Packet Radio Service (GPRS) communication with the risk mitigation properties of intrinsic safety.


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WorldTelemetry, Inc.

Using Trust, Information and Relationships to Improve Operational Efficiency

By : WorldTelemetry, Inc. Published Date: Mar 08, 2007
Companies that purchase fuels, chemicals, solvents and other products often have to make a choice: either reduce costs by keeping inventory levels low, risking run-outs and lost sales, or keep enough surplus inventories on hand to be prepared for unforeseen spikes in product demand, which tends to drive up inventory costs and market price risks.
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WorldTelemetry, Inc.
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