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Enterprise Applications > Voice Over IP |
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Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network. Protocols which are used to carry voice signals over the IP network are commonly referred to as Voice over IP or VoIP protocols.
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Results 1 - 25 of 77 matches |
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| By : IBM |
Published Date: Sep 15, 2008 |
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As your technology grows with your business, your employees need to become experts at using many forms of communication. This IP Telephony eKit will show you how the 3Com and Nortel IP Telephony systems make it easy to bring employees, partners and customers closer together, accelerating and improving decision making across the entire business.
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| By : CA NVM |
Published Date: Apr 21, 2008 |
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This in-depth, InComparison paper prepared by Bloor Research provides an overview of strategies and technologies for network (fault and performance) management and voice management in major enterprises. It highlights CA’s strategic directions, technology strengths and overall solution completeness. You'll find great insights on best practices for your Network and Voice Management needs.
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| By : Quocirca |
Published Date: Apr 08, 2008 |
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Voice and data communications are taking up an increasing amount of organizations’ budgets as more information is shared between and across more businesses. Person to person contact now includes richer media, more participants and is becoming increasingly mobile. Historically, telecoms expense management has focused on the mechanistic processing of bills, payment and costs of individual items.
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| By : CA WA |
Published Date: Feb 27, 2008 |
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One of the most dramatic innovations in the infrastructure management marketplace in the last five years is the rise of Network Change and Configuration Management (NCCM) as a strategic requirement. This white paper will focus on the strong values that NCCM can bring to reliability, risk and cost management, as well as some of its powerful operational and lifecycle asset values. This report will also introduce the CA SPECTRUM Network Configuration Manager as a distinctive leadership offering.
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The recent momentum of Unified Communications (UC) and the disruptive enabling technology of IP Telephony have created a convergence between Voice Engineering and IT departments that is unprecedented - even since the advent of computer telephony integration. However, despite rapid and significant advances within these technologies, many enterprises, even the early adopters, have not fully embraced the alignment of these two worlds.
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| By : Sprint |
Published Date: Feb 15, 2008 |
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Converged Solutions seamlessly combine wireless and wireline networks to enable voice, video and data. Built on a flexible IP core, converged solutions provides increased flexibility to address changing business requirements.
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| By : Sprint |
Published Date: Feb 15, 2008 |
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Learn more about Sprint’s VoIP services to create a simplified communications structure that combines voice, data and messaging over a single IP connection.
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| By : TamoSoft |
Published Date: Jan 26, 2008 |
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This white paper covers the VoIP basics, deployment and usage of a VoIP solution over both wireless (Wi-Fi) and wired (Ethernet) network infrastructures, guidelines on efficient monitoring and analyzing VoIP network traffic, troubleshooting various VoIP problems, etc.
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Looking for a VoIP Provider? Get the basics on what you should look for when researching a VoIP plan for your small to medium business.
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Looking for a VoIP Provider? Download this side-by-side comparison, highlighting the features and pricing offered by the top vendors in the market.
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As is true with any technology, the time to ask questions from a VoIP call-center vendor is before you buy, not after the deal has been sealed. Keep these 11 crucial things in mind when talking to vendors, and your chances of a successful deployment dramatically increases.
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Implementing the right call-center solution is a key factor in keeping your customers happy, as it is often their first line of contact with your company's sales or support agents. And with the advent of VoIP, call centers can run more inexpensively and efficiently than ever before. Learn everything you need to know about choosing a VoIP call-center solution in this Buyer's Guide.
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This checklist organizes all of the basic information about your current situation that you'll need to effectively negotiate with a premise PBX provider—like the number of locations you have that need VoIP services, your current broadband connection details and your projected budget. With this information, you can lay out your business requirements up front, thoroughly assess trade-offs and prepare for future possibilities.
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If you're considering alternatives to an IP telephony system, this comparison is right for you. An independent analyst argues that the Hosted PBX offers the key advantages and economies of scale of the centralized approach, and the rich feature capability and flexibility of the IP PBX.
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This article serves as the first step to understanding your PBX and maximizing your company's productivity using an IP PBX. These tips and tricks will help PBX beginners optimize their business phone setup, as well as make users familiar with some PBX functionalities they might have overlooked or underused.
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This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems form new vendors like Shoretel and Fonality.
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This Buyer's Guide covers the main features, services and requirements for enterprise class PBX systems and how to understand the differences between them.
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In this document, you'll learn to enable the successful execution and completion of IPT Deployment projects through a standardized set of processes and methodologies based upon Information Technology Infrastructure Library (ITIL) standards.
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| By : CA NVM |
Published Date: Jan 03, 2008 |
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CIOs and other IT executives know the growth in technology capabilities has transformed how business views the role of IT. Today, IT organizations have been elevated beyond mere technology providers in the corporate hierarchy while simultaneously experiencing new levels of expectation and responsibility to increasingly understaffed and overburdened IT staffs. IT departments are now required to deliver measurable operational improvement that specifically advances business process and corporate objectives.
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Adopting IP phones can deliver significant benefits to a business, whether it's improving employee productivity or delivering better customer service. Find out which manufacturers and models deliver on this promise. Download this guide now to learn more.
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| By : IBM |
Published Date: Dec 17, 2007 |
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As new services emerge, point solutions become costly. Even if providers have tools to measure performance, availability and quality of the network and its services, most still lack an understanding of each subscriber’s actual service experience.This white paper discusses how IBM's service quality management solution is designed to address the broad range of telecommunications providers’ requirements for managing both service quality and the customer experience.
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mindSHIFT has extended its service capabilities to include software-as-a-service as well as managed IT services, and is a "compelling solution" for small and medium-sized organizations seeking a strategic source to meet their IT and business needs.
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The key to a successful phone system rollout is a well-planned, phased approach founded on reliable information and technical expertise. This paper includes a checklist identifying the ten steps to planning and implementing a successful phone system overhaul.
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| By : Easynet |
Published Date: Nov 08, 2007 |
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With demand for freight transportation services continuing to grow faster than GDP growth in Europe, the logistics industry has structured itself around the provision of very specific value-added services beyond just transportation. Many logistics companies are vying to capture new opportunities in the area of value-added services. Find out how in this IDC paper.
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Clarus Systems, Inc. answers the demands of the market by providing enterprises, systems integrators and managed service providers with scaleable IP Communications solutions that maximize ongoing operations and ensure increased end user confidence and efficiency. Learn more about Clarus Systems and how they can help your business in this data sheet.
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More Enterprise Applications Topics |
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Application Integration, Application Performance Management, Best Practices, Business Activity Monitoring, Business Analytics, Business Integration, Business Intelligence, Business Management, Business Metrics, Business Process Automation, Business Process Management, Call Center Management, Call Center Software, Change Management, Corporate Governance, Customer Interaction Service, Customer Relationship Management, Customer Satisfaction, Customer Service, eBusiness, Enterprise Resource Planning, Enterprise Software, eProcurement, Extranets, Groupware Workflow, HIPAA Compliance, IP Faxing, IT Spending, Marketing Automation, Performance Testing, Product Lifecycle Management, Project Management, Return On Investment, Risk Management, Sales & Marketing Software, Sales Automation, Server Virtualization, Simulation Software, Supply Chain Management, System Management Software, Total Cost of Ownership, Video Conferencing, Voice Recognition, Voice Over IP, Workforce Management, Incentive Compensation, Spend Management |
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