IP Telephony - Exchange Server White Papers
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Voice over Internet Protocol, also called VoIP, IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network.
 
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10 Steps to a Successful Business Phone System Implementation

By : Vendor Guru Published Date: Nov 09, 2007
The key to a successful phone system rollout is a well-planned, phased approach founded on reliable information and technical expertise. This paper includes a checklist identifying the ten steps to planning and implementing a successful phone system overhaul.
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Vendor Guru

10 Tips for Selecting an Internet Fax Service

By : MyFax Published Date: Jun 01, 2006
If faxing is a critical component to your business, you want to be sure you make a wise decision on how to do it. This paper offers 10 tips to help you sort through the myriad of choices in order to get the best combination of features and flexibility.

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MyFax

2008 IP Telephony Deployment Best Practices

By : Clarus Systems Published Date: Jan 04, 2008
In this document, you'll learn to enable the successful execution and completion of IPT Deployment projects through a standardized set of processes and methodologies based upon Information Technology Infrastructure Library (ITIL) standards.
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Clarus Systems

4 Keys to Choosing Your Next Business Phone System

By : Vendor Guru Published Date: Aug 13, 2007
When Voice over Internet Protocol (VoIP) and Virtual private branch exchange (PBX) systems first emerged on the market a few years ago, buyers were concerned about maintaining the quality of phone connections. Now that VoIP has proven itself as reliable and consistent, choosing the right business phone system comes down to understanding how specific features can make your company more profitable.
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Vendor Guru

5 Checkpoints to Implementing IP Telephony

By : Interactive Intelligence Published Date: Apr 24, 2007
Implementation planning for IP PBX software and IP telephony has become vital as businesses replace discontinued legacy PBX phone systems. This informative whitepaper outlines five "checkpoints" for any implementation plan that will help make IP communications a successful proposition.
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Interactive Intelligence

5 Steps for Small and Mid-Sized Businesses to Successfully Leverage Managed IT Services

By : mindSHIFT Published Date: Nov 10, 2006
To successfully adopt managed IT services to meet your business objectives, small- and medium-sized organizations (SMBs) should follow five straightforward steps.
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mindSHIFT

A Guide for SMBs That Need to Deploy a Hosted PBX Phone Solution

By : Vocalocity Published Date: Apr 18, 2007
Hosted PBX phone solutions are revolutionizing how small and medium-sized businesses (SMBs) serve their customers, grow their business, and support their employees. Delivering the same enterprise level, professional phone system capabilities large businesses use at a much lower cost, hosted PBX is helping SMBs save money while putting their customer services on par with much larger organizations.
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Vocalocity

Adding Fax, Adding Value: Lotus Notes Mail and Fax Integration

By : Castelle Published Date: Jan 01, 2006
Castelle’s integration provides seamless fax integration with native Notes services like logging and reporting, and lets faxes be managed just like other Notes email, with all of Domino’s native security, administration, and customization capabilities.
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Castelle

Analyst Profile: mindSHIFT Offers Broad Portfolio of Managed IT Services

By : mindSHIFT Published Date: Nov 10, 2007
mindSHIFT has extended its service capabilities to include software-as-a-service as well as managed IT services, and is a "compelling solution" for small and medium-sized organizations seeking a strategic source to meet their IT and business needs.
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mindSHIFT

ANSR Gets Phone System System Flexibility and Scalability

By : Vocalocity Published Date: Mar 27, 2007
ANSR, Inc., needed a flexible, feature-rich office phone system that easily and quickly scales with the changing needs of a rapidly-expanding business. Download this case study to find out how VocalocityPBX, a hosted PBX office phone solution, catered to their needs.

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Vocalocity

Best Practice Recommendations for IT and Telecom Inventory Management

By : CA SM Published Date: Dec 11, 2007
Telecom assets are a special class of IT assets that require an accurate inventory for effective financial management. Enterprises should consider the benefits of establishing a "single version of the truth" that comes from linking management of IT and telecom assets with their other systems and processes. An accurate inventory is critical for effective financial management. Managers need accurate information that supports their business decisions.
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CA SM

BLUETRACK Slashes Phone Expenses and Gains Flexibility

By : Vocalocity Published Date: Mar 20, 2007
BLUESTREAK, Inc., a New Jersey-based promotional items manufacturer
and distributor, needed to reduce telephone expenses to help maintain competitive advantage. Find out how VocalocityPBX, a hosted PBX voice communications solution helped them to achieve their goal and even exceed expectations.
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Vocalocity

Building Reliable IP Telephony Systems

By : ShoreTel Published Date: Aug 10, 2006
One of the most important pieces of keeping a business afloat is reflected in its voice system. This white paper takes a comprehensive, yet understandable, look into the world of IP telephony systems by defining reliability and availability, and discussing the important pieces to review when selecting a voice system.
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ShoreTel

Business VoIP Buyer's Guide

By : VoIP-News Published Date: Jan 24, 2008
Looking for a VoIP Provider? Get the basics on what you should look for when researching a VoIP plan for your small to medium business.
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VoIP-News

Clarus Systems Corporate Overview

By : Clarus Systems Published Date: Oct 24, 2007
Clarus Systems, Inc. answers the demands of the market by providing enterprises, systems integrators and managed service providers with scaleable IP Communications solutions that maximize ongoing operations and ensure increased end user confidence and efficiency. Learn more about Clarus Systems and how they can help your business in this data sheet.

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Clarus Systems

CLP Resources Reduces Phone Expenses While Delivering Functionality

By : Vocalocity Published Date: Mar 20, 2007
CLP Resources needed a modern, but affordable and easy-to-manage phone system with the professional features used in a busy office. VocalocityPBX was the solution. Download this case study to learn more.
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Vocalocity

comms provider VoIP Platform - Technical Specification Sheet

By : Taridium Published Date: Jan 30, 2007
Take advantage of this free information by Taridium and see how comms platform allows service providers to offer instant retail VoIP service and host virtual PBX’s with all of today’s most advanced features.
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Taridium

Compare IP PBX Systems from Leading Vendors Like Cisco, Nortel and Avaya

By : VoIP-News Published Date: Jan 05, 2008
This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems form new vendors like Shoretel and Fonality.
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VoIP-News

Compare the 5 Leading IP Phones

By : VoIP-News Published Date: Jan 02, 2008
Adopting IP phones can deliver significant benefits to a business, whether it's improving employee productivity or delivering better customer service. Find out which manufacturers and models deliver on this promise. Download this guide now to learn more.
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VoIP-News

Comparing Fax Servers to Outsourced Messaging Services

By : MyFax Published Date: Jan 22, 2006
Fax servers promise easier administration and cheaper faxing but most deployments fail to meet their goals because of unexpected, ongoing costs and unpredictable capacity needs. This paper offers information on why outsourced fax services eliminate the time, effort and cost issues associated with fax servers, but retain all of the same functionality.

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MyFax

Convergence or Confusion: The Challenge of Telecoms Service Provision

By : Quocirca Published Date: Aug 08, 2007
Companies are faced with increasing pressures on the communications capabilities they offer their employees.  More employees are mobile, working from home or in other remote locations with a growing need to talk and share information with their colleagues.  This cuts across fixed and mobile communications, but businesses still want the flexibility of mobile, and the costs, predictability, quality and service models of fixed.

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Quocirca

County Leverages Telecom Accounting Into Far-Reaching Network Management

By : Asentria Corporation Published Date: Aug 30, 2007
The use of pollable remote access units enable integration of phone systems with telecommunications management, plus system-wide access, monitoring and alarm notification that includes unmanned remote sites. Few telephone networks connect a user base that is involved in such a multitude of vital services as local government.
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Asentria Corporation

CXO Media Executive Summary: Internet Protocol Communications on the Brain

By : Interactive Intelligence Published Date: Jun 12, 2007
Read what CIO Magazine subscribers have to say about IP communications in a survey by IDG Research Services. Survey respondents represent a cross-section of industries, from financial services and healthcare to government, high tech, manufacturing and other business sectors.
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Interactive Intelligence

Enterprise IP PBX Buyers Guide: Features and Services That Matter

By : VoIP-News Published Date: Jan 04, 2008
This Buyer's Guide covers the main features, services and requirements for enterprise class PBX systems and how to understand the differences between them.
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VoIP-News

Enterprise IP PBX Checklist

By : VoIP-News Published Date: Jan 15, 2008
This checklist organizes all of the basic information about your current situation that you'll need to effectively negotiate with a premise PBX provider—like the number of locations you have that need VoIP services, your current broadband connection details and your projected budget. With this information, you can lay out your business requirements up front, thoroughly assess trade-offs and prepare for future possibilities.
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VoIP-News
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