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IT Management

IT Management includes a variety of functions for managing computers in a networked environment, including software distribution, version control, backup & recovery, job scheduling, virus protection and performance and capacity planning.
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By: newScale     Published Date: Jan 30, 2008
This white paper outlines the challenges associated with IT Request Management and ten best practices that represent the hard-won knowledge from dozens of successful Service Request Management projects. By following these guidelines, your IT organization can provide more responsive service delivery, increase operational efficiency, and improve internal customer satisfaction.
Tags : 
itil, service catalog, service catalogue, itil service catalogue, it service catalogue
    
newScale
By: LifeSize, a division of Logitech     Published Date: Aug 19, 2011
Incorporating video collaboration as a standard business practice can result in tighter employee and business partner relationships, increased productivity, faster decision-making and many more lucrative bene?ts.
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lifesize, best practices, video collaboration, standard business practice, productivity
    
LifeSize, a division of Logitech
By: Global Knowledge     Published Date: Jun 16, 2009
When an IT skill falls out of favor it rarely ever comes back; here's a list of 10 dying IT skills.
Tags : 
it, it skills, cobol, html, global knowledge
    
Global Knowledge
By: BLADE Network Technologies     Published Date: Nov 18, 2008
This Technology Brief is divided into two parts. The first part discusses the evolution of Ethernet, and then focuses on 10 Gigabit Ethernet and related transceiver and cabling technologies. The second part examines BLADE’s RackSwitch product line, including 10 GbE applications within enterprise networks and data centers.
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enterprise data centers, blade’s rackswitch, 10gbe applications, enterprise networks, blade network technologies
    
BLADE Network Technologies
By: Mimecast     Published Date: May 20, 2009
Mimecast delivers Software-as-a-Service based enterprise email management including archiving, discovery, continuity, security and policy. By unifying disparate and fragmented email environments into one holistic service that is always available from the cloud, Mimecast minimizes risk and reduces cost and complexity, while providing total end-to-end control of email.
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mimecast, saas, software as a service, rto, email archive
    
Mimecast
By: Metafuse     Published Date: Aug 21, 2009
Looking for project management software can often be confusing. There are so many choices in the market, how do you narrow your search? This white paper gives you 10 tips to guide your solution search.
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project management, pmp, project planning, project scheduling, scheduling
    
Metafuse
By: ITManagement     Published Date: Jul 24, 2008
The days of deploying new equipment for the sake of having the latest and greatest ended when the Internet bubble burst. So when you know it's time for a network upgrade, you need to have more than the technical facts — you need to arm yourself with a rock-solid business case. Start with these 10 ways to sell the members of your upper-management team on the network upgrade.
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it management, upgrade, servers, management, network
    
ITManagement
By: Epicor     Published Date: Nov 30, 1999
An ERP system is your information backbone and reaches into all areas of your business and value-chain. Replacing it can open unlimited business opportunities. In this white paper are the 12 criteria that will allow you to identify and select the ERP system replacement solution that will meet these expectations.
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supply chain management, system management software, total cost of ownership, return on investment, enterprise resource planning
    
Epicor
By: Clarus Systems     Published Date: Mar 18, 2008
In this document, you'll learn to enable the successful execution and completion of IPT Deployment projects through a standardized set of processes and methodologies based upon Information Technology Infrastructure Library (ITIL) standards.
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itil, clarus systems, ipt, ip telephony, unified communications
    
Clarus Systems
By: Global Knowledge     Published Date: Jun 16, 2009
The results are in from the 2nd Annual Global Knowledge and TechRepublic IT salary survey. With over 14,150 responses, our 2009 report is one of the industry's most relevant and revealing IT salary surveys. Our 2009 salary search revealed an average increase of 10% nationally over our 2008 salary study. Learn the top paying salaries for IT jobs based on state, industry, certification, and more.
Tags : 
techrepublic, global knowledge, salary, it skills, report
    
Global Knowledge
By: Business-Software     Published Date: Apr 02, 2009
With help desk automation, companies can increase collaboration and information-sharing among the various departments that play a role in customer satisfaction, including customer service, product development, and quality assurance, as well as field consultants and support staff. Additionally, help desk automation can tightly integrate both internal and external support processes. Learn more today!
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itil, itsm, service management, help desk, automation
    
Business-Software
By: Accelerance     Published Date: Feb 01, 2008
Despite the fact that Software Executives are pressured to do more with less and cut costs to the bone, many see offshoring as a "threat."  They know they need to go offshore - but where? And with who? What they want is an easier, better, more effective and safer way to use offshore programming resources.
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it management, software development, development, developer, programmer
    
Accelerance
By: Sophos     Published Date: Dec 12, 2011
Security experts estimate that 90% of successful attacks against software vulnerabilities could be prevented with an existing patch or configuration setting. In this whitepaper, we'll explain three best practices for improving your security and compliance with patch assessment.
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sophos, technology, it, security, software protection
    
Sophos
By: HP     Published Date: Nov 14, 2011
Read this whitepaper to learn 3 simple steps SMBs can take to heighten business performance and increase brand office productivity.
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branch office, performance, productivity, customer, service centers
    
HP
By: Aternity     Published Date: Oct 19, 2011
Register today for a 30-minute webinar hosted by Aternity - the company that redefines real end user experience management. Aternity will present use cases and a live demonstration of Version 5.0 of its Frontline Performance Intelligence (FPI) Platform.
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aternity, technology, it, real-end user experience, frontline performance intelligence
    
Aternity
By: Social Text.     Published Date: Jul 21, 2009
Read this paper to learn 5 practices that ensure the collaboration solution you choose will give you the significant business results you are seeking. Collaboration solutions can accelerate cycle times by 30% across virtually every business function. These results may be critical to survival in difficult economic times, and the right collaboration solution is the single most effective way to get them.
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social text, enterprise collaboration, collaboration, enterprise, tco
    
Social Text.
By: Gomez IT     Published Date: May 24, 2011
In a recent global survey of 474 business and IT decision makers, conducted by IDC on behalf of Compuware, respondents offered insights about their needs for effective operation of Internet-enabled business activities.
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gomez, compuware, web performance management, idc, slas
    
Gomez IT
By: Metafuse     Published Date: Sep 26, 2007
In speaking with project managers, directors of operations, vice presidents of professional services, chief financial offers, and other project team members every day, we hear familiar stories repeatedly and there are some trends, or commonalities. This document outlines five of the most common project management challenges.
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project management, document management, project planning, project, enterprise resource planning
    
Metafuse
By: KACE     Published Date: Nov 14, 2006
The classic definition of information security states that the goal is to protect information from possible breaches in confidentiality, integrity, or availability. This paper provides some context, then five simple solutions to help mid-sized organizations keep their end point security under control.
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enterprise security, perimeter, security appliance, information management, data protection
    
KACE
By: CA Technologies     Published Date: Jul 06, 2011
Written by Malcolm Fry, this whitepaper is based on the service life cycle approach to service management and it provides a great foundation to organisations who want to reduce risk and gain maximum benefit from cloud computing.
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ca. service management, it service management, cloud-computing, cloud, servicedesk
    
CA Technologies
By: Lumension     Published Date: Nov 19, 2010
Finding Ways to Balance IT Risk and Productivity. Learn how to strike a happy balance that allows for the safe use of new technologies - without the risk.
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lumension security, consumerized workforce, it risk, productivity, collaborative
    
Lumension
By: Riverbed     Published Date: Jun 09, 2008
Has your Enterprise made the strategic decision to consolidate remote site IT infrastructure into central data centers? Then you have probably discovered that consolidation projects are fraught with technical, organization, and implementation challenges that require a well thought-out strategy. Download this paper by Riverbed and discover a clear 5-step approach to making sure every consolidation project is successful.
Tags : 
consolidation, project management, server consolidation, data center consolidation, riverbed
    
Riverbed
By: VMware     Published Date: Sep 12, 2011
This white paper highlights an architectural design for a 50,000-seat VMware View architecture created by NetApp, VMware, Cisco, Fujitsu, and Wyse. Explore how the project demonstrates the most reliable methods for deploying a scalable and easily expandable environment, anywhere from 5,000 to 50,000 seats.
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vmware, desktop virutalization, shared storage, connection servers, netapp
    
VMware
By: Villanova     Published Date: Aug 21, 2009
Based on the Japanese words Seiri, Seiton, Seiso, Seiketsu and Shitsuke, the 5S philosophy focuses on effective workplace organization and standardized work procedures. 5S simplifies your work environment, reduces waste and non-value activity while improving quality efficiency and safety. Once fully implemented, the 5S process can increase morale, create positive impressions on customers, and increase efficiency and organization.
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5s, lean methods, productivity, efficiency, workforce management
    
Villanova
By: 6th Sense Analytics     Published Date: Sep 18, 2007
Jake Sorofman, Vice President of Marketing for 6th Sense Analytics interviews Rusty Weston, editor in chief of CMP Media’s Global Services magazine, a premier publication focusing on the trends of off-shoring and outsourcing. The discussion focuses on the trend of globally distributed software development.
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offshore, offshoring, outsource, outsourcing, cost
    
6th Sense Analytics
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Sub-Categories: Desktop Management, Employee Performance, ITIL, Productivity, Project Management, Sarbanes Oxley Compliance, Service Management, Software Compliance

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