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IT Management includes a variety of functions for managing computers in a networked environment, including software distribution, version control, backup & recovery, job scheduling, virus protection and performance and capacity planning.
 
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10 Best Practices for IT Request Management

By : newScale Published Date: Nov 15, 2007
This white paper outlines the challenges associated with IT Request Management and ten best practices that represent the hard-won knowledge from dozens of successful Service Request Management projects. By following these guidelines, your IT organization can provide more responsive service delivery, increase operational efficiency, and improve internal customer satisfaction.
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newScale

10 Things to Look for When Buying Project Management Software

By : Metafuse Published Date: Apr 20, 2006
Looking for project management software can often be confusing. There are so many choices in the market, how do you narrow your search? This white paper gives you 10 tips to guide your solution search.
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Metafuse

11 Criteria For Selecting The Best ERP System Replacement

By : Epicor Published Date: Apr 19, 2006
An ERP system is your information backbone and reaches into all areas of your business and value-chain. Replacing it can open unlimited business opportunities. In this white paper are the 11 criteria that will allow you to identify and select the ERP system replacement solution that will meet these expectations.
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Epicor

15 Minute Guide to Enterprise Content Management

By : EMC Published Date: May 08, 2006
The 15 Minute Guide to Enterprise Content Management (ECM) provides a nonpartisan look at the what, why, when, where, how and who of enterprise content management. This guide will give you the basics of ECM and its related technologies, tips for successful implementation.
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EMC

3 Key Chapters from the Award-Winning Book 'Software without Borders'

By : Accelerance Published Date: Jun 15, 2006
Despite the fact that Software Executives are pressured to do more with less and cut costs to the bone, many see offshoring as a "threat."  They know they need to go offshore - but where? And with who? What they want is an easier, better, more effective and safer way to use offshore programming resources.
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Accelerance

4 Steps Toward Creating a Better Performance Management System

By : Halogen Software Published Date: Feb 01, 2007
Good performance management cannot be reduced to a "magical form," but instead is a process that provides feedback, accountability, and documentation for performance outcomes. It also helps employees to channel their talents toward organizational goals. This paper talks about 4 key areas of Employee Performance Management for your company to focus on.
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Halogen Software

4 Ways HP Productivity Tools Can Help Increase IT Availability

By : HP Published Date: Aug 07, 2007
So many IT projects, so little staff. That's the problem for an increasing number of IT teams as they work to meet the growing demand for their services – all too often without a corresponding increase in budget for staffing. This paper explores how HP resources such as device self-maintenance, Web-based printer management and consolidated print drivers can help take the pressure off.
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HP

5 Essential Questions for Choosing an ITIL Service Provider

By : HP Published Date: May 21, 2007
This 2-page paper poses some questions that any company seeking an ITIL service provider should ask of potential vendors.
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HP

5 Steps to Successful IT Consolidation

By : Riverbed Published Date: Jun 26, 2006
Has your Enterprise made the strategic decision to consolidate remote site IT infrastructure into central data centers? Then you have probably discovered that consolidation projects are fraught with technical, organization, and implementation challenges that require a well thought-out strategy. Download this paper by Riverbed and discover a clear 5-step approach to making sure every consolidation project is successful.
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Riverbed

5 Strategies to Enable Business Change in IT Operations

By : HP Published Date: Oct 18, 2007
Change is occurring in IT people, processes and technology. Like all departments, IT operations must step up to meet change with change of its own, and often with little or no additional budget. But outdated or uncoordinated management tools mire IT operations in the past, preventing them from taking the steps necessary to move the business ahead.
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HP

5S As An Integral Part of Six Sigma

By : Villanova Published Date: Jul 18, 2006
Based on the Japanese words Seiri, Seiton, Seiso, Seiketsu and Shitsuke, the 5S philosophy focuses on effective workplace organization and standardized work procedures. 5S simplifies your work environment, reduces waste and non-value activity while improving quality efficiency and safety. Once fully implemented, the 5S process can increase morale, create positive impressions on customers, and increase efficiency and organization.
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Villanova

6 Ways HP Helps IT Support Environmental Initiatives

By : HP Published Date: Aug 07, 2007
Many companies have been talking about being green lately, but HP's been quietly doing something about it for years. Read this paper to find out more about the company's 20-year commitment to manufacturing and retiring its products in an environmentally responsible manner.
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HP

7 Strategies for Enabling IT to Activate the Business

By : BMC Software Published Date: Nov 07, 2005
This white paper from BMC Software reviews how IT organizations can become more responsive to Business Service Management needs, and accelerate the business by following the same steps that people would use when trying to improve the way they play golf.
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BMC Software

A Consulting Assessment: Examination, Evaluation and Recommendation

By : AT&T Published Date: Aug 02, 2008
Whether you’re implementing new technologies, upgrading existing infrastructure or evaluating current needs, consultants can help you identify and document the gap between your current situation and a desired future state. When an assessment is done correctly, it can provide a solid foundation for successful implementation and improvement. The consultant first interviews stakeholders, analyzes data, and compares your business against best practices or specific industry competitors.
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AT&T

A Corporate Guide to Better Decisions through IT

By : SAP Published Date: Dec 01, 2007
Learn how to make better decisions through IT: Efficiency is at the heart of your business goals—whether it is efficient operations, customer interactions, financial transactions, or human resources support. If your company is operating efficiently, you make faster, smarter decisions, respond quickly to market changes, reduce costs, and consistently meet performance standards.
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SAP

A Dynamic Force for Optimizing IT Operations

By : HP Service Management Published Date: May 19, 2008
As IT's role is morphing away from being a cost center towards being a competitive business enabler, making wise investments in technology can enable a more collaborative and automated way of working. See why Enterprise Management Associates (EMA) says HP's integrated ITIL-based service lifecycle approach reflects a strong sense of modularity and flexibility in support of CMDB deployments, intelligent analytics, automation, and business alignment.
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HP Service Management

A Juicy IT Story: How IT Outsourcing Helped Sunny Delight Beverages

By : OneNeck IT Services Published Date: Feb 06, 2007
When he joined SDBC in May of 2004, SunnyD's Chief Information Officer and Global Controller was faced with a classic build-or-buy decision, although the circumstances were less than typical. Despite the company just being carved out from Procter & Gamble with an experienced management team and a well-known brand name, it was missing a crucial operational element — an entire information technology infrastructure.
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OneNeck IT Services

A PDF Primer

By : PDF Tools Published Date: Oct 24, 2005
PDF files are prevalent in virtually all market segments worldwide. Most people know and use the term "PDF" but have misconceptions what it can and can't do. The purpose of this White Paper is to explain what PDF actually is and what it's strengths and limitations are.
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PDF Tools

A Practical Guide to SOA for IT Architects

By : Systinet Published Date: Oct 21, 2005
As a strategy for creating a flexible and agile IT, service-oriented architecture (SOA) has gained considerable momentum in recent years, largely due to the advent of standards-based Web services.
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Systinet

A Solution Approach to Managing Networks: A Perspective by EMA

By : HP Published Date: Oct 19, 2007
Enterprise Management Associates (EMA) provides insight into challenges facing network engineering and operations team.
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HP

A Systematic Approach to Buying Software

By : HyperOffice Published Date: Jan 11, 2008
This white paper proposes that our purchase decision meets our expectations and does not end in “divorce”, so to speak. An exhaustive list of things that are important while buying software, from company background to how our data is handled. Also includes a practical “software selection tool” to be used for purchase decisions.
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HyperOffice

Achieve Greater Efficiency in Asset Management

By : IBM Published Date: Dec 14, 2006
You face key challenges–technological and organizational–in enterprise asset management. Every last vehicle and material is under your control, often in different software formats that only provide you with a partial view of your enterprise. We would like to share a white paper with you that explains how you can see your assets holistically and optimize their performance.

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IBM

Achieving Best Practice in IT Management for SMBs

By : Quocirca Published Date: Jun 15, 2005
As businesses grow they carry with them many practices established in their early days.  Good practice in IT management allows businesses to make effective use of IT while minimizing costs and reducing business risk.
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Quocirca

Achieving Business Performance Goals through Virtualization Management Best Practices

By : eG Innovations Published Date: Apr 08, 2008
This EMA white paper investigates virtualization management issues in detail, outlining the key drivers and outcomes of virtualization, explaining critical inhibitors to virtualization success (and how to overcome them), and describing core virtualization performance management solution requirements. It also briefly describes one such solution, the eG Enterprise Suite, and includes a short case study highlighting this solution in action.
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eG Innovations

Advancing Productivity Where Complexity and Urgency Collide

By : XOsoft Published Date: Dec 20, 2005
Creating business value is the ultimate goal of investing in new IT technologies. This paper offers recommendations for both IT users and vendors that are vital to ensure that this goal is met.
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XOsoft
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More IT Management Topics
Employee Performance, ITIL, Productivity, Project Management, Software Compliance, Sarbanes Oxley Compliance, Service Management, Desktop Management, FWPADMIN
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