Change Management - Exchange Server White Papers
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Change Management is the process of developing a planned approach to change in an organization. Typically the objective is to maximize the collective benefits for all people involved in the change and minimize the risk of failure of implementing the change. The discipline of change management deals primarily with the human aspect of change, and is therefore related to pure and industrial psychology.
 
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9 Steps to Implement a Successful CMDB Project

By : Evergreen Systems, Inc. Published Date: May 16, 2007
Simply click the title to receive this whitepaper which lays out a prescriptive nine-step plan describing how to implement a CMDB, including best practices that may be used to educate staff and design an effective CMDB project plan.
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Evergreen Systems, Inc.

Assess Unix Configurations with NetIQ

By : NetIQ Corporation Published Date: Jan 25, 2007
Learn how Secure Configuration Manager can help with compliance requirements in the IT controls areas of entitlement reporting & segregation of duties. Discover how to make your compliance program more sustainable & repeatable, while gaining visibility into sources of vulnerability & risk exposure.

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NetIQ Corporation

Automating Change Management for Security, Compliance, Stability and Sanity!

By : Ecora Software Published Date: Mar 15, 2007
Learn the importance of change management in today's complex IT infrastructures.
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Ecora Software

Change Management + Control = Higher Availability

By : Solidcore Published Date: Aug 27, 2007
It is widely acknowledged that unauthorized changes made to an IT Infrastructure cause up to 80% of system unavailability.  Learn how adding change control to your existing or planned change management infrastructure can help improve IT service availability, lower compliance costs, and accelerate your ITIL implementations.
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Solidcore

CMDB Adoption in the Real World: Just How Real Is It?

By : Tideway Systems Published Date: Jun 15, 2007
This report provided by Enterprise Management Associates (EMA) is developed around research that's focused on showing the many faces of the CMDB – as a central point for governance, asset, inventory, change and configuration control, and as a core system, in many cases for more effective service assurance. Designated for IT adopters and planners – read by executives, as well as, architects, and technical influencers.
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Tideway Systems

CMDB: Cornerstone of ITIL-based Integrated Service Support

By : BMC Software Published Date: Sep 14, 2005
A CMDB, when used in support of ITIL best practices, is the cornerstone of IT Service Support, providing a centralized view of IT data that is essential to delivering consistent, reliable, effective, and efficient service to your business customers.
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BMC Software

Configuration and Change Management for IT Compliance and Risk Management

By : Tripwire Published Date: Nov 27, 2007
Learn from industry analysts how IT organizations are using configuration management to meet compliance requirements and instill best practices. Find out how these organizations are applying the resulting processes to enhance security and improve operational efficiency in order to increase their level of service delivery.
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Tripwire

Configuration Audit and Control: 10 Critical Factors for CCM Success

By : Tripwire Published Date: Jul 11, 2007
In this whitepaper, you will learn how configuration audit and control can be used effectively to ensure system management productivity, and help reduce costs and sustain configuration viability within the bounds of operational, security and regulatory standards.
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Tripwire

Data Center Transformation: Simplify data Center Build Outs, Consolidations and Acquisitions

By : Raritan Published Date: Jul 09, 2007
Changes in information technology (IT) can be split into two broad categories. Moves, additions and changes (MAC) are day-to-day IT activities which involve adding and removing end-user personnel, changing end-user locations such as when an employee moves to a different cubicle and upgrades services. Build outs, consolidations and acquisitions (BOCA) are large-scale projects which can be very disruptive and require careful planning and implementation to maintain operations.
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Raritan

Define, Control and Refine IT Processes Across Your Enterprise

By : LANDesk Published Date: Jan 27, 2007
This paper shows how LANDesk Process Manager can allow you to design processes once, automate them everywhere and refine them as needed - saving money, ensuring compliance and keeping even the most complex processes running reliably.
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LANDesk

Developing the Business Value of ITIL

By : Evergreen Systems, Inc. Published Date: Nov 01, 2006
This white paper, a sequel to 'Developing the Business Value of ITIL Part 1', focuses on the importance of developing a business case, and an ROI (return on investment) to justify ITIL best practice initiatives.  Survey results are included from Evergreen Systems' last survey on when, how and why companies develop business case metrics to justify ITIL initiatives.
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Evergreen Systems, Inc.

Effectively Delegate Administrative Privileges

By : NetIQ Corporation Published Date: Aug 27, 2007
Learn how delegating administrative privileges can aid in improving administrative productivity, system availability and security, while satisfying the demands of auditors.  Read this new white paper from NetIQ today.
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NetIQ Corporation

Enabling SOA Through Organizational Change and Governance

By : IBM Published Date: Nov 02, 2007
Service-oriented architecture (SOA) is an architectural style that offers business agility, speed to market, improved profitability and reduced costs. An SOA is also widely recognized as an enabler of innovation and new business operating models.
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IBM

Enforcing IT Change Management Policy

By : Tripwire Published Date: Jun 07, 2007
Discover how high-performing IT organizations are able to create a culture that supports and uses change management to their advantage, facilitating enterprise business goals.
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Tripwire

Enhance BMC Change Management with Closed-Loop Control

By : Solidcore Published Date: Jan 21, 2008
Are you about to implement change management using BMC Remedy Service Management or BMC IT Service Management for Mid-sized Businesses (a.k.a. Magic or Service Desk Express)? Have you already implemented one of these systems and want to maximize the return on your investment? Get this white paper to see how others have optimized their change management implementation approach to derive the most value from their investment by adding closed-loop control.
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Solidcore

Ensuring SOX Compliance via Enhanced Change Management

By : Solidcore Published Date: Jan 10, 2008
Assure SOX compliance and address key questions asked by SOX auditors with simple change management enhancement.
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Solidcore

Future-Proof Your Compliance Using BPM

By : Ultimus Published Date: Sep 13, 2006
A BPM-based compliance solution is the most efficient and flexible way to optimize and future-proof your compliance investment to create long term business value.
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Ultimus

Gene Kim's Practical Steps to Mitigate Virtualization Security Risks

By : Tripwire Published Date: Mar 28, 2008
Tripwire founder/CTO Gene Kim provides seven practical steps that IT organizations can take to mitigate the unique security challenges of virtualization. While some are directed specifically at virtualized environments, many of these steps are solid best practices that apply to both physical and virtualized environments.
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Tripwire

Getting Business Requirements Right

By : IAG Consulting Published Date: Aug 17, 2007
The later in the system development life-cycle that major errors are discovered the more expensive it is to fix them. But the earliest stages of the systems development lifecycle (SDLC) are most often the least consistently executed. This paper describes a methodology that brings the early stages of the SDLC up to a high level of maturity: consistent, proven, and optimized for success. 

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IAG Consulting

Getting Consensus on Business Requirements: Tips and Traps

By : IAG Consulting Published Date: Aug 17, 2007
Before your company launches its next package selection, implementation or upgrade, make sure you don’t cripple the project from the start by failing to identify your requirements – the number one reason that projects spin out of control. This white paper summarizes some of the key lessons we have learned through our industry-leading requirements definition practice.
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IAG Consulting

How Do You Know Your Change Program Benefits Have Been Achieved?

By : Epsilica Consulting Published Date: Nov 16, 2007
Every change program has to have deliver something – a new service, a new process, increased market share, and so on. But how do you know what the benefits are? How do you identify them, develop them and measure them to ensure your program has achieved its 'end-state'?
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Epsilica Consulting

Identifying Critical Change Control Failure Points

By : Solidcore Published Date: Aug 27, 2007
Identifying critical change control failure points in your infrastructure can help reduce the threat of costly downtime, potential security breaches, and compliance weaknesses. Read this paper for guidelines on how to identify and categorize systems that have characteristics which heighten risk.

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Solidcore

Improving SOX Compliance Efforts with Self-Service Auditing

By : Solidcore Published Date: Aug 25, 2007
This paper lays out the challenges with complying with SOX and suggests a radical solution: build a self-service, automated IT control framework in which all the information required to verify compliance is available in a single reporting system.

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Solidcore

Is Virtualization Under Control?

By : Tripwire Published Date: Jul 24, 2008
Tripwire surveyed IT professionals to learn how virtualization is expanding and if security, change controls and compliance requirements are keeping pace. Read this white paper to learn more about the state of virtualization today and why most of the respondents agree that a dedicated configuration tool is needed and are in the process of evaluating or planning to acquire such a tool.
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Tripwire

IT Service Management Metrics That Matter

By : Tripwire Published Date: Nov 07, 2007
Learn how your IT organization measures up against the best performing IT organizations and what you can do to improve efficiency, sustain compliance and security, increase system availability, and reduce the frequency of outages.
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Tripwire
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