| |
|
|
| |
 |
Results 1 - 25 of 60 matches |
Sort Results By : Published Date | Title | Company name |
|
|
|
|
|
|
With the explosive growth of online video, traditional SEO has taken on a new dimension: video search and discovery. De-mystify the world of video search with a practical framework for video SEO and increase the value of your video content.
Download Now
|
 |
|
|
|
| By : Cymfony |
Published Date: May 15, 2007 |
|
|
The Internet has become a hospitable environment for people looking to advance aggressive forms of criticism against corporations. The same social media technologies that strengthen your company’s relationship with consumers also make is easy for a single critic to mount an aggressive campaign against you. This whitepaper will present new research that reveals what drives this type of aggressive behavior.
Download Now
|
 |
|
|
|
| By : SAP |
Published Date: Jun 04, 2007 |
|
|
An AT Kearney 2007 study on shared services in government. The image of the public sector as slow to innovate is rapidly becoming a thing of the past as governments are using advanced technology to consolidate back-office functions, concludes this new report. This study, conducted independently by A.T. Kearney with sponsorship from Cisco®, has uncovered major service improvements and cost reductions as a result of "shared services".
Download Now
|
 |
|
|
|
|
|
|
In today’s world, it may seem like there is barely enough time to stay on top of running a business, let alone for perceived luxuries like personal interaction over every transaction. This white paper looks at the benefits of combining two popular online communication tools- email marketing and live chat - to boost customer loyalty and retention.
Download Now
|
 |
|
|
|
| By : CA |
Published Date: Jun 16, 2005 |
|
|
This paper describes CA SiteMinder performance and scalability in a 100 million user deployment, the test environment, tests conducted and their results, and important conclusions and recommendations.
Download Now
|
 |
|
|
|
| By : CA |
Published Date: Dec 01, 2006 |
|
|
This technical white paper explains how CA SiteMinder provides all the essential security services required to meet the challenge of building and managing secure websites, while also including management features and technical capabilities that can reduce the total cost of ownership.
Download Now
|
|
|
|
|
| By : Cymfony |
Published Date: May 15, 2007 |
|
|
This new study by Harvard's Berkman Center for Internet & Society analyzed corporate attacks against leading companies like Wal-Mart, McDonald’s, AOL, Genzyme and Lufthansa. This study establishes three profiles of corporate attacks and examines the unique behavior patterns and personal motivations behind each.
Download Now
|
|
|
|
|
|
|
|
GoToAssist is a hosted service that provides a way to deliver remote support to Windows-based computers. GoToAssist allows a user to request support from a support representative and then allows that representative to view and optionally control the end user's PC remotely. This guide is for Citrix® GoToAssist® customers and other stakeholders that need to understand how GoToAssist impacts information security risk and compliance in their environment.
Download Now
|
 |
|
|
|
|
|
|
Managing customer relationships profitably is a challenge many businesses face. Increasingly available information and customer choices translate into a decrease in automatic loyalty. New distribution and communication channels create more complex customer interactions. Implementing powerful technology enablers may be prohibitively expensive for many firms.
Download Now
|
 |
|
|
|
|
|
|
This white paper provides a brief overview of documented CRM successes to indicate why it’s so important, discusses CRM adoption problems in general, then presents a detailed description of the features that directly benefit individual members of the sales force. It also offers some tips to help foster high adoption rates.
Download Now
|
 |
|
|
|
|
|
| By : SAP |
Published Date: Apr 12, 2008 |
|
|
Consider five key service process platforms that are shaping the future – as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
Download Now
|
|
|
|
|
|
|
|
This paper considers whether smart cards really do have a role to play in loyalty systems or whether they are simply being promoted by the suppliers of smart card technology into what they see as a fast growing, profitable marketplace.
Download Now
|
 |
|
|
|
|
|
|
This informative white paper provides 10 great tactics to get you started trying to make that prediction come true. Read this white paper to learn more on how you can drive your email marketing ROI through email relevance.
Download Now
|
 |
|
|
|
| By : eGain |
Published Date: Feb 12, 2007 |
|
|
The Internet, years after its emergence, continues to be a challenge for most organizations. This paper examines the notion of eService and the need for it in large, global organizations in particular. It also provides guidelines for developing an effective eService plan, and concludes with a discussion of the most significant benefits of implementing such a plan.
Download Now
|
 |
|
|
|
|
|
|
The online video boom presents an enormous opportunity to grow your audience and generate new advertising revenue. Discover proven methods and strategies to create an optimal user experience with online video, resulting in more unique visitors, increased time on site, and higher repeat visits – and ultimately resulting in more advertising opportunities and higher revenue.
Download Now
|
|
|
|
|
|
|
|
Customers enjoy buying and receiving gift cards. The new challenge is for retailers to provide gift cards that mesh with the way customers want to use the cards. Many early systems cannot efficiently support the changes in demand.
Download Now
|
 |
|
|
|
|
|
|
Email marketing is by far the best way to attract interest in, build desire for, and generate sales of your products and services. Without a well-managed opt-in email list, you can say goodbye to your email marketing investment. This white paper provides powerful tactics to help you grow bigger, better and more relevant opt-in lists - and turn your Web browsers into buyers.
Download Now
|
|
|
|
|
|
|
|
Have loyalty cards reached the stage in their development when they are likely to be merged with other marketing and retailing systems, or will they simply fade away and join their precursors, the green shield stamps, in some far flung promotional graveyard?
Download Now
|
|
|
|
|
| By : PassGo |
Published Date: Oct 21, 2005 |
|
|
Management of user ID accounts is expensive for business, frustrating for users, and open to abuse. A user account Helpdesk in a large organization typically deals with many thousands of Helpdesk calls each year, and the costs surrounding this are significant. Any operation that requires human intervention can become a bottleneck during especially busy periods.
Download Now
|
 |
|
|
|
| By : Netsuite |
Published Date: Apr 11, 2006 |
|
|
This white paper reveals the most vital elements needed to develop a seamless value chain; one that realistically enables an SMB to develop valuable 2-way relationships with their most valuable customer segments.
Download Now
|
 |
|
|
|
| By : CA |
Published Date: Mar 26, 2008 |
|
|
Finding the right password for the right IT environment can be time-consuming, confusing, and a drag on a user’s workplace productivity no matter if they’re an employee, or an external partner, contractor, or customer. Recreating passwords when they expire is an even greater challenge. But worst of all is the combination of issues associated with finding and regularly recreating passwords on a multitude of applications all across the corporate network.
Download Now
|
|
|
|
|
|
|
|
This report analyzes satisfaction of the various methods of generating site traffic (email, search marketing, recommendations, shopping comparison sites, etc.) to see which result in the most satisfied customers -- who are also more likely to purchase in the future and recommend the site to others.
Download Now
|
 |
|
|
|
| By : CA |
Published Date: Dec 28, 2007 |
|
|
Are user provisioning and identity life-cycle management problems causing headaches at your organization? You know the challenge: manual or ad hoc administration of user identities, accounts and entitlements to applications, systems and resources. What's to be done?
Download Now
|
|
|
|
|
|
|
|
The best way to take control of employee management is to automate human resource (HR) processes, including time tracking, schedules, and payroll calculation. This document addresses the key points that cellular retailers, wholesalers, and master agents need to know about implementing and using CellularManager's centralized web-based HR management system.
Download Now
|
 |
|
|
|
|
Sort Results By : Published Date | Title | Company name |
|
|
<< Start < Previous 1 2 3 Next > End >>
|
| |
More Enterprise Applications Topics |
|
Application Integration, Application Performance Management, Best Practices, Business Activity Monitoring, Business Analytics, Business Integration, Business Intelligence, Business Management, Business Metrics, Business Process Automation, Business Process Management, Call Center Management, Call Center Software, Change Management, Corporate Governance, Customer Interaction Service, Customer Relationship Management, Customer Satisfaction, Customer Service, eBusiness, Enterprise Resource Planning, Enterprise Software, eProcurement, Extranets, Groupware Workflow, HIPAA Compliance, IP Faxing, IT Spending, Marketing Automation, Performance Testing, Product Lifecycle Management, Project Management, Return On Investment, Risk Management, Sales & Marketing Software, Sales Automation, Server Virtualization, Simulation Software, Supply Chain Management, System Management Software, Total Cost of Ownership, Video Conferencing, Voice Recognition, Voice Over IP, Workforce Management, Incentive Compensation, Spend Management |
|
 |
|
