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<title><![CDATA[whitepapers.msexchange.org/Wireless/PDA]]></title>
<description><![CDATA[Personal Digital Assistants(PDAs) are handheld devices that were originally designed as personal organisers, but became much more versatile over the years. The many uses and tasks of a basic PDA include many features: calculating, use as a clock and calendar, playing computer games, accessing the Internet, sending and receiving E-mails, use as a radio or stereo, video recording, recording notes, use as an address book, and use as a spreadsheet.]]></description>
<link>http://whitepapers.msexchange.org/wireless/wireless/</link>
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<title><![CDATA[Multi-Channel Banking: Banks Go Mobile. Again.]]></title>
<link>http://whitepapers.msexchange.org/whitepaper242/</link>
<pubDate>0000-00-00 00:00:00</pubDate>
<description><![CDATA[Mobile banking - banking on mobile devices including mobile phones, iPhones, Blackberries, and PDAs is taking off again, and financial institutions around the world are rushing to leverage the technology to gain new customers. This white paper describes the mobile banking &quot;revolution&quot;, the state of the technology, the challenges, and the benefits.]]></description>
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<title><![CDATA[Customer Resource Management and Marketing for the Cellular Retailer]]></title>
<link>http://whitepapers.msexchange.org/whitepaper313/</link>
<pubDate>2007-08-27 14:28:41</pubDate>
<description><![CDATA[Customer Resource Management (CRM) and marketing are essential parts of today&#39;s cellular/wireless retail business. Given the ever-increasing competition for every consumer dollar, being able to develop effective and directed marketing programs can define the longevity of a cellular retailer&#39;s success. ]]></description>
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<title><![CDATA[The Mobile Workforce: The Weakest Link]]></title>
<link>http://whitepapers.msexchange.org/whitepaper513/</link>
<pubDate>2008-02-22 13:58:41</pubDate>
<description><![CDATA[The use of handheld computers is estimated to grow by more than 50 percent in the next few years. This surge in use of mobile devices means that companies need to make sure their growing mobile workforce use devices that are secure so that handhelds do not become the weakest link in their security system.]]></description>
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<title><![CDATA[Finance and IT’s Views on the Cost of Mobile Working]]></title>
<link>http://whitepapers.msexchange.org/whitepaper696/</link>
<pubDate>2007-08-29 14:00:12</pubDate>
<description><![CDATA[This research study, led by CFO Research in collaboration with Fiberlink provides valuable insight into how organizations are dealing with sustained growth in the number of mobile workers and the costs associated with managing them.]]></description>
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<title><![CDATA[How Smart Phones and Handheld Devices Enable Continuity of Operations and Emergency Response]]></title>
<link>http://whitepapers.msexchange.org/whitepaper930/</link>
<pubDate>2007-03-30 16:37:13</pubDate>
<description><![CDATA[Smartphones and other handheld devices support government continuity of operations (COOP) by enabling its central tenets: decentralization and redundancy. Read this white paper to learn all benefits of using smart phones when an emergency strikes.]]></description>
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<title><![CDATA[Enterprise Mobility: How to Unshackle Your Mission-Critical Applications]]></title>
<link>http://whitepapers.msexchange.org/whitepaper1280/</link>
<pubDate>2008-05-13 09:58:37</pubDate>
<description><![CDATA[In this paper, two case studies illustrate different approaches to unlocking the value of existing investments through mobilization. Each case study provides an overview of an application we mobilized, identifies the characteristics that made the application a good candidate and explains the value realized by enabling access to these applications from mobile devices.]]></description>
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<title><![CDATA[Case Study: TG Allison]]></title>
<link>http://whitepapers.msexchange.org/whitepaper2459/</link>
<pubDate>2008-08-05 14:29:35</pubDate>
<description><![CDATA[Automating the milking process has resulted in a vast increase in demand for the software that T G Allison supplies and manages. T G Allison wanted to find an easier way to deliver top-class customer service without a site visit each time something went wrong. And in the process, they hoped to reduce the company&rsquo;s carbon emissions by spending less time on the road.]]></description>
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<title><![CDATA[BlackBerry Platform Management: Mobile User Management with ITIL and ITSM]]></title>
<link>http://whitepapers.msexchange.org/whitepaper2683/</link>
<pubDate>2008-09-29 18:38:50</pubDate>
<description><![CDATA[For advanced enterprise BlackBerry administrators only. IT Service Management (ITSM) - as defined by the IT Infrastructure Library (ITIL) &ndash; is now the required approach to ensure superior BlackBerry service levels at the lowest possible cost. Read this White Paper to see how ITSM/ITIL can transform your approach to mobile user management.]]></description>
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<title><![CDATA[Field Service Automation Case Study: The ICEE Company]]></title>
<link>http://whitepapers.msexchange.org/whitepaper3020/</link>
<pubDate>2008-06-30 19:11:06</pubDate>
<description><![CDATA[In 2000, ICEE began to scrutinize the inefficiencies they found in the ICEE machine repair process. With so many field technicians servicing so many machines, streamlining the process would be no small feat. The company&#39;s existing paper-based system required that field technicians fill out paper work orders at the end of each job. One copy was given to the customer, one was filed at the regional office, and another was sent to headquarters in Ontario. This left a long, inefficient and error-prone paper trail.]]></description>
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<title><![CDATA[Safeguard Data Loss]]></title>
<link>http://whitepapers.msexchange.org/whitepaper3217/</link>
<pubDate>2008-09-03 09:05:44</pubDate>
<description><![CDATA[If company laptops, PDAs, or other mobile devices can&#39;t be found, it doesn&#39;t always mean that they&#39;ve been stolen. Companies often lose track of these IT assets because there&#39;s no clear record of them. Encryption and inventory management can help to safeguard against the loss of confidential data.]]></description>
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<title><![CDATA[Going Mobile: Developing an Application Mobilization Plan For Your Business]]></title>
<link>http://whitepapers.msexchange.org/whitepaper3502/</link>
<pubDate>2008-10-01 09:20:12</pubDate>
<description><![CDATA[To compete in today&#39;s marketplace, it&#39;s not enough to be efficient on your home turf. Successful enterprises understand that knowledge workers must be able to do their jobs from more than one location. Going mobile - which encompasses much more than just mobile email access - can improve productivity, reduce costs and boost your bottom line.]]></description>
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