Business Management

The What, Why & How of CRM Integration This report contains insights from C-level executives, business analysts and IT engineers, and systems integrators and consultants who design and implement data integration for their enterprise clients.

This UC vendor comparison guide helps highlight key features of industry leaders like Avaya, ShoreTel, Cisco, Interactive Intelligence, and Mitel.

Read this white paper to learn about 10 principles to follow in order to build an effective human capital plan for your organization.

An organization cannot sustain long-term success without managing its information effectively... Building a foundation for information governance is your next step.

With TRIRIGA's solutions, Nokia aligned workplace strategy with business strategy to drive greater business value for its shareholders.

This case study explores how General Electric created a successful internal training program, generating more than $925 million in real cost savings.

Whether you need to build a case for a UC system, or are ready for a new solution, this white paper offers a thorough comparison of Shoretel vs Avaya.

Answering such key questions can help ensure that you select the right solution for your business and avoid issues later.

Requirements quality is tangible. It is possible to look at the specific characteristics of requirements documentation and determine if it is sufficiently clear, accurate and complete to lead to a successful project. Since flawed requirements trigger about 70% of all project failures,1 this paper will present some hard and fast rules for looking at requirements documents, in any format, and being able to determine if they are reasonably well constructed. It will outline the key points to look for in a requirements document, and why this can save a company hundreds of thousands of dollars. Finally, it will offer five straightforward questions to address when evaluating requirements quality. The paper is not intended to be a full audit of requirements, but rather act as a guide and checklist for evaluation.

If your organization is not predictably successful in technology projects, there is likely an issue in requirements. CIO?s must take action and own requirements maturity improvement. CIOs are in the best position to sell requirements maturity improvement to the organization and can greatly help the process by effectively communicating required actions, and ensuring a suitable resources allocation. There are 6 things your CIO needs to know to help him/her in their role of requirements change advocate.

Great requirements are free! Everybody understands that requirements are important, but most do not internalize that fact and take action. In this fast-paced 8 minute video microcast you will find out that great requirements definition and management can dramatically reduce the cost of projects while greatly increasing the likelihood of success.

Before your company launches its next package selection, implementation or upgrade, make sure you don’t cripple the project from the start by failing to identify your requirements – the number one reason that projects spin out of control. This white paper summarizes some of the key lessons we have learned through our industry-leading requirements definition practice.

This white paper is structured so that each page is its own "mini-white-paper" but each is also part of a total look at better structuring requirements documents, processes and content completeness. At the end of this paper is a one page "tear-out" summary which is both a shortened distillation of the content, and a diagnostic tool to start a peer discussion on your organization's performance.

An ERP system is your information backbone and reaches into all areas of your business and value-chain. Replacing it can open unlimited business opportunities. In this white paper are the 12 criteria that will allow you to identify and select the ERP system replacement solution that will meet these expectations.

Attend this webcast to learn how VMware vFabric Application Director can help you ensure simplified and highly flexible application provisioning and create best practice application architectures to be reused by other functions in your organization.

View this webcast to learn how to cost-effectively run your applications & balance your load across virtual machines.

This informative report examines the Riverbed® Steelhead EX + Granite appliance, which helps organizations consolidate servers and storage and deliver IT services globally. Find out how edge-VSI can improve your IT infrastructure.

Using Splunk, Cricket was able to identify system degradation and failures, even in the application area of Cricket's highly-automated and virtualized environment. Read about Cricket's impressive hard and soft ROI.

Discover a unique approach to handling large, semi-structured or unstructured time-series data. Splunk can be deployed in a matter of days to provide rapid cross-correlation between different data types-giving you unprecedented operational visibility.

Download this guide to help you take the guesswork out of implementing SSL for Exchange 2010, making it easier than ever to get the SSL certificate you need for a successful and secure Exchange implementation.

Read Cloud Services Brokerage for Dummies® to learn about the state of cloud computing today, how CSBs add business value, what's important to think about when considering a CSB, and predictions about what's to come.

Learn how application delivery problems continue to frustrate IT managers and how to move to the cloud without losing your sanity.

This paper talks about the strengths and weaknesses of on-premise and could deployments and which organizations need hybrid solution.

Organizations must be able to extend the boundaries of their corporate network to provide consistent Web security protection, policies and reporting for all users on any device or network.

By exploiting popular places on the Internet, such as search engines, social networking and email, malnets have become very adept at infecting many users with little added investment.