Web Conferencing's Expanding Role in Training - Exchange Server White Papers
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Web Conferencing's Expanding Role in Training
By : Citrix Online Citrix Online

INFORMATION
   
  Published : Mar 09, 2007 
  Length : 11 
  Type : Analyst Report 
   
 
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  Overview :
  This white paper describes the results of a survey of 533 trainers conducted in December 2006-January 2007 concerning the usage levels, benefits, and justifications for web conferencing as a training application. It explores trainer attitudes concerning the relationship between a variety of synchronous and asynchronous tools, as well as the impact of web conferencing on live, in-person training.
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Best Practices , Collaboration , Customer Interaction Service , Customer Satisfaction , Sales & Marketing Software , Sales Automation , Video Conferencing
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