Contact Center Services: Testing & Monitoring Solutions - Exchange Server White Papers
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Contact Center Services: Testing & Monitoring Solutions

By : Clarus Systems Clarus Systems

INFORMATION

   
  Published : Oct 24, 2007 
  Length :
  Type : Data Sheet 
   
 
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  Overview :
  Clarus Systems, Inc. has collaborated with IQ Services to deliver technology independent testing solutions that enhance end-to-end voice process lifecycle management within the contact center. The goal is to ensure a positive customer experience by incorporating voice testing and monitoring into every step of your contact center's life cycle - resulting in confidence that your solution works as designed.
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Call Center Management , Call Center Software , Contact Management
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