FEATURED WHITE PAPERS AND RESOURCES |
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| Converting Service Calls Into Sales with Real-Time Offer Management |
| Read about the concept of real-time offer management, and how service-intensive companies are using it to transform inbound customer service calls into sales opportunities. The idea is to empower call centers and Web portal applications with relevant, timely, personalized offers. |
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| Corning Cable Systems: Collaborating with Supply Chain Partners |
| Corning Cable Systems offers the broadest range of end-to-end fibre optic and copper product solutions for telecommunications networks. Corning wanted to improve their supply chain to reduce inventory levels (thereby adding to bottom line savings) and reduce overall administrative costs- all without expensive or time-consuming investments. |
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| Corporate Performance Management |
| Read how SAP solutions for performance management help you improve corporate performance by aligning strategy with the actions required to achieve it. You can consolidate financial and non-financial information to gain insight into the factors that drive business success. |
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