Exchange Server White Papers

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FEATURED WHITE PAPERS AND RESOURCES
Creating Competitive Advantage in Demanding Retail Environments
This paper explores what cross-channel transparency looks like through the consumer's eyes, the costs retailers incur by maintaining the status quo, and key steps retailers need to consider as they undertake cross-channel initiatives.
CRM Your Salespeople Will Love
This white paper provides a brief overview of documented CRM successes to indicate why it’s so important, discusses CRM adoption problems in general, then presents a detailed description of the features that directly benefit individual members of the sales force. It also offers some tips to help foster high adoption rates.
Crowley Maritime Case Study
Learn how Good™ Mobile Messaging helps company executives and sales people from transportation services company Crowley Maritime get things done as they travel around the world, growing their transportation services company.
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How Lack of Identity Federation Leads to End-User Confusion and Increased Help Desk Calls
Today’s enterprises rarely operate alone. Partnerships, outsourcing, external contractors and suppliers, and other cooperative agreements are all vital to today’s enterprises. These agreements generally require collaboration and interoperation, both organizationally and between their IT resources. They require the ability for users in one organization to easily work with resources provided by another.

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